1.1 We are committed
to safeguarding the privacy of our website visitors and service users; in this policy we explain how we will handle your personal data.
1.2 We will
2. How we use your personal data
2.1 In this
Section 2 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
2.2 We may process
data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well
as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for
this processing is our legitimate interests, namely monitoring and improving our website and services.
2.3 We may process
information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated
with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration
of our website and business and communications with users.
2.4 We will
store and process your email address for the purposes of processing your personal data when you request access to the data, view the data or request rectification, erasure or completion of your personal data. The legal basis for this processing is consent
and the source of the email address and consent is you.
2.5 We may process
any of your personal data identified in the other provisions of this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this
processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.6 In addition
to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to
protect your vital interests or the vital interests of another natural person.
3. Providing your personal data to others
3.1 We do not
disclose your personal data to any 3rd party with the exceptions set out in 3.2 and 3.3.
3.2 We may disclose
your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.
3.3 We may also
disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
4. Retaining and deleting personal data
4.1 This Section
4 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
the other provisions of this Section 4, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural
5.1 We may update
this policy from time to time by publishing a new version on our website.
6. Your rights
6.1 In this
Section 6, we have summarised the rights that you have under General Data Protection Regulation (GDPR). Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance
from the regulatory authorities for a full explanation of these rights. Not all rights are absolute and can depend on the lawful basis for data processing as well as specific circumstances and situations.
6.2 Your principal
rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
6.3 You have
the right to access the personal data we hold about you. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data to view (right to access). This data is provided without charge once in any 3 month period.
Further requests within 3 months are supplied subject to payment of a £5 administrative charge.
6.4 You have
the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed. You may make a request to have inaccurate personal data rectified verbally,
or in writing via email, our contact form or traditional postal mail.
6.5 In some
circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw
consent to consent-based processing; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing
is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
6.6 In some
circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of
our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to
store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
6.7 You have
the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing
is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will
cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
6.8 You have
the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
6.9 You have
the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out
for reasons of public interest.
6.10 To the
extent that the legal basis for our processing of your personal data is a contract between yourself and The Bristol String Quartet Limited, and such processing is carried out by automated means, you have the right to receive your personal data from us in a
structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others. This information, if requested, will be provided free of charge.
6.11 If you
consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence,
your place of work or the place of the alleged infringement.
6.12 To the
extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
6.13 You may
exercise any of your rights in relation to your personal data by written notice to us.
6.14 Any request
to The Bristol String Quartet Limited to exercise your rights under data protection law will be responded to within a reasonable time and no longer than 28 days from The Bristol String Quartet Limited receiving your request.
6.15 The Bristol
String Quartet Limited’s initial response may require you to provide proof of identity.
6.16 The Bristol
String Quartet Limited’s final response will either be confirmation of the action requested along with relevant details or a rejection of the action along with justification.
7. About cookies
7.1 A cookie
is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire
at the end of the user session, when the web browser is closed.
do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
8. Cookies we use
for the following purposes:
9. Cookies used by our service providers
9.1 We may use
is available at: https://www.google.com/policies/privacy/
10. Managing cookies
10.1 Most browsers
allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/en-gb/guide/safari/sfri11471/mac (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
all cookies will have a negative impact upon the usability of many websites.
10.3 If you
block cookies, you will not be able to use all the features on our website.
11. Our details
11.1 This website
is owned and operated by The Bristol String Quartet Limited.
11.2 We are
registered in England and Wales under registration number 6594077, and our registered office is at 2B Quantock Road, Weston-super-Mare, BS23 4DT, UK.
11.3 Our principal
place of business is at 2B Quantock Road, Weston-super-Mare, BS23 4DT, UK.
11.4 You can
(a) by post, using the postal address given above
(b) using our website contact form
(c) by telephone, on 07736 273723.
(d) by email, using email@example.com